Processes important for managing the Quality System: lay down the controlling methods of these processes, assure the availability of the resources, execute measurements, monitor and analyse.



The organisation intended as company, according to the ISO 9000-2000 standards must identify the important processes for the management of the Quality System and their application: lay down the controlling methods of these processes, assure the availability of the resources, execute measurements, monitor and analyse. The Process module of Quarta® allows to create, through the WorkFlow motor, non-preconfigured processes inside the Quality System of Quarta®. The Process Configuration menu allows the user to organise and plan each process according to his/her own requirements.
Each process needs objectives, liabilities, expected results, etc.

A Process in Quarta® is created through the following phases:

• process identification;


• definition of the information required for creating the module;giving a code and name;


• defining the input fields, retrieval tables and special fields;configuration of the “document flow”

• Complete information configurability;


• Activity scheduling;Connection to other processes and/or to other structured documents of Quarta®;


• Attachment management in any format (text, images, etc.)


• Possibilities of retrieval using key words;


• Management of compound documents by displaying the father-son relation tree;


• Every manual or procedure has a life cycle and a workflow configurable during the drawing up (Processing, Check, Approval, Issue) and diffusion phases;


• Integration with E-mail: each user can be informed on a document review by means of a message in his/her mailbox, automatically display the received document with Quarta® and affix one's own electronic signature;


• Displaying the history of the signatures for viewing and of the comments or feed-back;


• Evaluating the processes in terms of value added;


• Continuous improvement of the processes according to objective measurements.