Quality and information security

QUALITY POLICY

We are UNI EN ISO 9001:2015 certified, not just a standard but a way of being.

Doing Quality for us at Blulink is not only at the heart of our software is first and foremost achieving customer satisfaction every day through continuous improvement of our processes and procedures. We constantly monitor our results to cut new ground and achieve excellence from the first customer contact to after-sales support.

In particular, we are certified for:

IAF Sector 33 – Information Technology Sector. It is the specific certification related to information technology consulting and software development services

IAF Sector 35 – Professional Business Services Sector. This is the specific certification for the provision of consulting services to businesses

Our Quality Management system is guaranteed and evaluated by a certifying body, which verifies all aspects of our work, always aiming to optimize processes and ensure reproducibility of performance and with it the continuous improvement of quality standards.

 

 

INFORMATION SECURITY POLICY

We are proud to announce that Blulink has achieved ISO/IEC 27001 certification; the international standard for Information Security Management.

As a software house dedicated to the development of digital solutions for Quality management, we have always adopted rigorous protocols for information security and secure software development; Obtaining ISO/IEC 27001 certification is tangible proof of our continuous commitment to adopting industry best practices and aligning ourselves with the highest international standards.

We strictly follow the core principles of ISMS, which include:

  • Risk Analysis: We perform in-depth risk analyzes to identify and mitigate potential information security threats.
  • Access Control: We implement advanced controls to regulate access to sensitive information, ensuring that only authorized personnel can access it.
  • Continuous monitoring: We maintain constant surveillance to identify and promptly respond to any anomalies or threats.

Read our Information Security Policy

 

 

CODE OF ETHICS

At Blulink, now part of the Impresoft Group, we firmly believe that respect for ethical principles and transparency in relationships are the foundation of every sustainable growth.

Creating long-term value means acting responsibly — building trust with customers, partners, and colleagues, and generating a positive impact that goes beyond technology.

We are committed to creating sustainable value and to being the lifelong partner of medium and large companies in the digital transformation of their Quality processes. Every decision we make is guided by clear and shared goals:

  • generating a positive and sustainable impact,

  • fostering an excellent environment to attract and enhance talent,

  • working as a team with method and rhythm to achieve success,

  • being passionate about innovation and spreading enthusiasm.

It is on these values that we build every day our digital solutions for Quality, turning innovation into a tangible advantage for people and organizations.

 

 

ORGANIZATIONAL MODEL

Blulink has adopted its own Organizational, Management and Control Model pursuant to Italian Legislative Decree No. 231/2001.

The Model defines principles, procedures, and responsibilities aimed at preventing the commission of crimes in the interest or to the advantage of the Company, and represents a key component of our Corporate Governance and Compliance system.

Blulink promotes a corporate culture based on ethics, regulatory compliance, and responsibility towards clients, partners, and employees.

Read the announcement on the adoption of the Model and consult Blulink’s Organizational Model.